Data Deletion Request

MARK (Money App Re-invented, Kinda)

Exercise your right to erasure under DPDP Act 2023

Request Account & Data Deletion

Under India's Digital Personal Data Protection Act (DPDP Act), 2023, you have the Right to Erasure. This means you can request permanent deletion of your account and all associated personal data.

⚠️ Important: This Action is Irreversible

Deleting your data will permanently remove:

Your MARK account (Firebase Authentication)
All expense and income transactions
Categories, budgets, and recurring transactions
Debt tracking records (borrowed/lent)
Google Drive backup files (if enabled)
Push notification tokens
All analytics and ML classification data

This data cannot be recovered after deletion.

💡 Alternative: Delete from App

You can delete your account directly from the MARK app:

Open MARK app
Go to Settings → Account
Tap Delete Account
Confirm deletion

This immediately deletes all your data without needing to fill out this form.

Web-Based Deletion Request

If you've uninstalled the app and cannot access it, use this form to request data deletion. We will process your request within 48 hours as required by DPDP Act.

Email Address *

Enter the email address associated with your MARK account (Google Sign-In email).

Reason for Deletion (Optional)

Optional: Your feedback helps us improve MARK.

Additional Information (Optional)

Optional: Mention any specific data deletion concerns.

I understand that this action is irreversible and all my data will be permanently deleted.

I confirm that I am the owner of the email address provided and have the right to request deletion of this account.

✅ Request Submitted Successfully

Your data deletion request has been received. You will receive a confirmation email shortly.

Next Steps:

Check your email (including spam folder) for confirmation
We will process your request within 48 hours
You'll receive a final confirmation once deletion is complete

Alternative Contact Methods

You can also request data deletion by emailing us directly:

Email: dattatechom@gmail.com

Subject: "Data Deletion Request - MARK"

Include:

Your registered email address
Request for account and data deletion
Confirmation that you understand the action is irreversible

Response Time: Within 48 hours (as per DPDP Act 2023)

What Happens After Deletion?

Immediate Actions (Within 48 Hours)

Email Verification: We'll send a verification email to confirm it's really you
Account Deactivation: Your account will be temporarily deactivated
Data Deletion: All data will be permanently deleted from:
- Firebase Authentication database
- Your device's local database (if app is still installed)
- Your Google Drive backup (if enabled)
- FCM notification tokens
Confirmation Email: You'll receive final confirmation once deletion is complete

Exceptions (Legal Requirements)

In rare cases, we may be legally required to retain minimal data for:

Ongoing legal proceedings or court orders
Tax compliance (if requested by Indian tax authorities)
Law enforcement investigations

If any exceptions apply, we will notify you and explain the legal basis.

After Deletion

You will no longer be able to log into MARK with your email
All your expense data will be gone (no recovery possible)
You can create a new account anytime with the same email
New account will start fresh with no previous data

Frequently Asked Questions

How long does deletion take?

We process all deletion requests within 48 hours as required by India's DPDP Act 2023. You'll receive confirmation via email once complete.

Can I recover my data after deletion?

No. Data deletion is permanent and irreversible. Make sure to export your data (CSV) before deleting if you want to keep records.

What if I exported my data as CSV?

CSV exports are stored on your device or cloud storage of your choice. These files are not affected by account deletion - you remain responsible for managing or deleting them.

Will my Google account be deleted?

No. Only your MARK app account will be deleted. Your Google account (used for Sign-In) remains unaffected.

What about Google Drive backup?

If you enabled Google Drive backup, we will delete the MARK backup folder from your Drive. You can also manually delete it yourself from Google Drive.

Can I delete specific data instead of everything?

Currently, we only support complete account deletion. If you want to delete specific transactions, use the app's delete function for individual items.

What if I change my mind after submitting?

Contact us immediately at dattatechom@gmail.com with "CANCEL DELETION REQUEST" in the subject line. We can cancel if the deletion hasn't been processed yet.

Do I need to uninstall the app?

No, but we recommend uninstalling the app after receiving deletion confirmation to ensure no local data remains on your device.

Your Rights Under DPDP Act 2023

India's Digital Personal Data Protection Act gives you the following rights:

Right to Access: Request a copy of your data (Settings → Export Data)
Right to Correction: Edit inaccurate data in the app
Right to Erasure: Delete your account and data (this page)
Right to Data Portability: Export data in CSV format
Right to Withdraw Consent: Disable features or delete account
Right to Grievance Redressal: File complaints with us or Data Protection Board of India

For more information, see our Privacy Policy.

Need Help?

If you have questions about data deletion or your privacy rights, contact us:

Grievance Redressal Officer: Chinmoy Dutta
Email: dattatechom@gmail.com
Response Time: Within 48 hours